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UKTSA Privacy Policy

Details

  • Name of service – UKTSA
  • Date of issue – 10/06/2024

Notice

The reasons why we use your personal data

This privacy notice applies to the functions of the UKTSA website, operated and managed by Surrey County Council acting as Buckinghamshire and Surrey Trading Standards in partnership with United Knowledge Ltd. This service carries out public task functions throughout the UK. Your personal data is collected in order for us to administer and improve UKTSA.com website and trader directory and search functions. It is also used by us for satisfaction surveys and feedback functions. Some telephone calls may be recorded by this service to provide a record of discussions. The information will be retained by the scheme and the local authority to keep a record of the businesses membership and any advice that has been provided as part of our role as a Trading Standards service.

What information do we collect?

  • Name
  • Business name
  • Address
  • Email address
  • Telephone number

How we are allowed to use your personal data

Performance of a Contract – The legal basis for our use of your personal data is that it is necessary for the performance of a contract.

Who we share your personal data with

Only officers from the Trading Standards Service, United Knowledge Ltd as well as Partners and Traders as is required to provide services to you through the UKTSA website will have access to information that can identify you. Other enforcement agencies may request business-related information from us that we are required to provide under our statutory obligations.

Automated decision making (when computers make any decisions about you)

Not applicable

Personal data being sent or processed outside of the UK and EU

Not applicable

Retention of data

Where you have engaged with us for advice we will keep your information for 6 years or until the business is no longer trading, or for matters involving the safety of consumer goods the expected life of the product plus 10 years, in line with our retention policy. Any telephone recordings will be retained for 12 months.

Cookies Policy

We use cookies to provide you with the best service. UKTSA website uses cookies, as almost all websites do, this is to help us to provide you with the best possible experience. Cookies are small text files that save and store information about your interactions and usage of websites on your computer or mobile phone when you browse websites. If you do not wish to allow the use of cookies you can make changes in your web browser security settings to block all cookies.

Other information

For further information on our privacy notices, please see information and privacy.