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UKTSA Accessibility Statement

This statement outlines the accessibility features and standards of UKTSA, ensuring that our website is usable by everyone. The website is operated through a partnership between Surrey County Council (acting as Buckinghamshire and Surrey Trading Standards) and United Knowledge Ltd. We are committed to providing an accessible experience for all users, regardless of age, background, device, or level of ability or disability.
For example, this means you should be able to:
  • Change colours, contrast levels, and fonts.
  • Zoom in up to 300% without text spilling off the screen.
  • Navigate most of the website using only a keyboard.
  • Navigate using speech recognition software.
  • Listen to content with a screen reader, including the latest versions of JAWS, NVDA, and VoiceOver.
We have also made the website text as simple as possible to understand. For additional guidance on making your device easier to use if you have a disability, visit AbilityNet.
We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach the level “AA” of the Web Content Accessibility Guidelines (WCAG) , the international standard for accessible websites and content.
  • How accessible is this website?

We continue to ensure that all website functions work well with access devices such as screen readers, braille readers, smartphones, and other assistive technologies. You can view the list of supported internet browsers.

  • Reporting accessibility problems with this website

All aspects of this website have been carefully designed to comply with international accessibility guidelines. However, some elements may not conform to all guidelines. If you encounter any accessibility issues, please contact: info@uktsa.com

  • Enforcement procedure

The Equality and Human Rights Commission (EHRC) enforces the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS).

  • Technical information about this website’s accessibility
UKTSA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
  • Non Accessible Content

The content listed below is non-accessible for the following reasons.

  • Non compliance with the accessibility regulations

  • Link text used for multiple destinations
    This may affect clarity for users of assistive technologies and does not fully meet WCAG 2.1 Level A success criterion 2.4.4 (Link Purpose in Context).
    We are working to improve link clarity and context.

  • Some element IDs are not unique
    Non-unique IDs can impact how assistive technologies interpret page content and relate to WCAG 2.1 Level A success criteria 1.3.1 (Info and Relationships) and 4.1.1 (Parsing).
    We are reviewing and correcting these where required.

  • Some input fields do not have sufficient descriptions
    This may affect users who rely on screen readers and relates to WCAG 2.1 Level A success criteria 1.3.1 (Info and Relationships) and 3.3.2 (Labels or Instructions).
    We are improving descriptive support for form fields.

  • Some field labels are not visually visible
    This can make form usage more difficult for certain users and relates to WCAG 2.1 Level A success criterion 3.3.2 (Labels or Instructions).
    We are improving label visibility and clarity.

  • Some elements are not clearly highlighted when they receive keyboard focus
    This impacts keyboard navigation and relates to WCAG 2.1 Level AA success criterion 2.4.7 (Focus Visible).

  • Disproportionate burden

Disproportionate burden refers to the unfair obstacles faced by people with disabilities when accessing opportunities and services. We are committed to inclusive design and policy improvements to ensure equal access for all individuals.

  • Content outside the scope of accessibility regulations

Certain content may not fall within the legal scope of the accessibility regulations.

  • How we tested this website

We use pagespeed.web.dev Accessibility Checker for automated testing of the full website plus manual testing of all pages and links.

  • What we’re doing to improve accessibility

We conduct an annual review to ensure the website remains accurate, relevant, and aligned with accessibility standards. This includes evaluating content, design, functionality, and overall user experience. Our goal is to continuously improve the website, address any issues, and implement enhancements reflecting user needs.

This statement was prepared on 30th Nov 2025

  • Disclaimer
UKTSA provides an online “Find a Business” service for Trading Standards Approved Businesses. We are unable to provide printed material for all member details.
Please contact us if you have any questions or feedback regarding accessibility.